Wednesday, 27 March 2019

Planned System Outage

Planned System Outage

On Friday, March 29, the City of Dallas’ Salesforce CRM System will be taken offline for scheduled maintenance and data migration for approximately 48 hours. The outage will begin at 6 p.m. on Friday, March 29 and is expected to last through 5 p.m. on Sunday, March 31.

The OurDallas mobile app and 311 website will be down, but our 311 Call Center will be operational during this time. Call takers will follow their backup procedure for logging and submitting service requests until access to Salesforce has been restored.

The post Planned System Outage appeared first on Dallas City News.



source http://www.dallascitynews.net/planned-system-outage

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